Returns & Exchanges
At Morilee, we want you to feel beautiful and confident in your choice, which is why we offer a 30-day return window for unworn and unaltered garments. Please note that custom-made gowns and final sale items are non-returnable to maintain the highest quality standards for our brides.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Print Shipping Label
Once approved, a prepaid shipping label will be sent to your email; simply print it and securely repackage your items in their original box.
- 3.Ship the Package
Drop off your package at any authorized carrier location and ensure you keep a copy of your tracking receipt for your records.
- 4.Receive Your Refund
After our quality control team inspects the returned garment, your refund will be processed back to your original payment method within 7-10 business days.